Terms of Service

1. Acceptance of Terms

By accessing or using the Strawberry Antler platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

We reserve the right to modify these Terms at any time. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

2. Description of Services

Strawberry Antler provides an AI-powered CRM and agency management system designed specifically for insurance professionals. Our Services include client management, document processing, policy tracking, and other related features as described on our website.

3. User Accounts

To access certain features of our Services, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms.

4. Subscription and Payments

Some of our Services require payment of fees. All fees are specified on our website and are subject to change upon notice. You agree to pay all fees in accordance with the billing terms in effect at the time a fee is due.

Subscription fees are billed in advance on a monthly or annual basis, depending on the subscription plan you select. There will be no refunds or credits for partial months of service, or for periods in which your account remains open but you do not use the Services.

5. User Content and Data Ownership

Our Services allow you to store, share, and otherwise make available certain information, text, graphics, or other material ("User Content"). You retain all rights in, and are solely responsible for, the User Content you post to our Services. Your data belongs to you, not to Strawberry Antler.

Strawberry Antler does not claim ownership of your client data, customer information, or any other business data you input into our system. We act solely as a processor of your data to provide you with our services.

By using our Services, you grant us a limited, worldwide, non-exclusive, royalty-free license to use, reproduce, and process your User Content solely for the purpose of providing our Services to you. This license does not grant us any ownership rights to your data.

Upon termination of your account, you may request an export of your data, and we will provide this in a standard, machine-readable format. Following any applicable data retention periods required by law, we will delete your data from our systems.

You represent and warrant that: (i) the User Content is yours or you have the right to use it and grant us the limited license as provided in these Terms, and (ii) the posting of your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

6. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Infringing the intellectual property rights of others
• Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services
• Using the Services for any illegal or unauthorized purpose
• Uploading or transmitting viruses, malware, or other types of malicious software
• Collecting or tracking the personal information of others
• Spamming, phishing, or engaging in any other unwanted solicitation
• Impersonating another person or otherwise misrepresenting your affiliation with a person or entity

7. Intellectual Property

The Services and their original content (excluding User Content), features, and functionality are and will remain the exclusive property of Strawberry Antler and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Strawberry Antler.

8. Limitation of Liability

In no event shall Strawberry Antler, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

9. Disclaimer

Your use of the Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

11. Data Upon Termination

Upon termination of your account, you will have 30 days to export your data from our Services. We provide export functionality that allows you to download your data in standard formats.

After the 30-day period following termination, we may delete your data from our active systems. However, residual copies may remain in our backup systems for a limited period as required for disaster recovery purposes.

We will never retain your data for commercial purposes after termination. Any anonymized, aggregated data that does not identify you or your clients may be retained for analytical purposes.

12. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.

13. Contact Us

If you have any questions about these Terms, please contact us.